We are committed to keeping our customers happy but realize that sometimes mistakes happen or you might have changed your mind. If you require to return any product, please follow the guidelines listed below and contact our customer service department by phone at 905-673-9880 or email: firstname.lastname@example.org or you can use the Contact Us Form. 1. All returned items must be in the original unopened packaging, unmarked, undamaged and in new condition. 2. All returned items must be returned within 30 days of the invoice date. 3. A 15% restocking charge will be applied to all returned items, not including applicable taxes.